ThinkMarkets Reviews

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Broker information

ThinkMarkets broker reviews

  • Website:
  • Year since: 2010
  • Headquarters: Melbourne, Australia
  • Company registration: TF Global Markets (Aust) Pty Ltd, Australia;
    TF Global Markets (UK) Limited, UK
  • Regulation: ASIC (AFSL #424700) in Australia;
    FCA UK (#629628).
  • Notes: ThinkMarkets re-branded from ThinkForex in 2016

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34 Reviews

Dear Client,

Thank you for your post.

Please be assured that ThinkForex is a Non-Dealing-Desk broker. There has not been any form of malicious intent in how your trades have been processed.

We have tried to contact you numerous times over email and telephone, but you have refused to speak with our representatives or schedule a time with us to call. You have also refused to follow our review process instructions which we have emailed to you.

Regarding your leverage claims, Pro accounts are restricted to 100:1 leverage. You can read our full margin call policy here:
http://support.thinkforex.com/index.php?/Knowledgebase/Article/View/32/0/why-did-my-positions-close-margin-call
And the Pro account features here:
http://support.thinkforex.com/index.php?/Knowledgebase/Article/View/8/0/pro-account-features

We kindly request that you follow the review process that we emailed to you in order to help you resolve these issues.

Please contact us at +61 2903 70158 or email us at [email protected] so that we can resolve this matter with you.

Thank You,

ThinkForex Management

Each individual trader has a unique experience depending on geographic location, computing resources, and other unique market factors. With this in mind ThinkForex provides a comprehensive and transparent review process open to all clients. Representatives are available, 24/5, during all market hours to assist with the review process from initiation to resolution. For the privacy and security of our clients we will not disclose or publically comment on any details related to a client account. We invite any client with a question regarding a trade or their forex account to contact us.

As a forex broker, ThinkForex is dedicated to working with each and every trader to expand forex education, enhance trading skills, and deliver beneficial resources. We welcome any questions and invite any interested individuals to contact us directly by phone, chat, or email.

Thank you,
ThinkForex Management


I agree with Lidiya Salogobova ,if you make profit they start to hunt your stoploss clossed trades all at all very very bad ,I will withdraw my money from him and go to another broker STAY AWAY FROM THINK FOREX


Scam!!! This broker is scam!!

Lidiya,

As indicated in our responses to your support requests you received an incorrect statement which was to be disregarded. Your account history and settings were checked and verified; all accurate history is available when viewed correctly from the MT4 platform. Additionally complete instructions were provided to assist you with printing statements directly from your MT4 platform along with a complete account history attached to your support request.

At any time any client can print statements directly from the MT4 platform to verify all accurate account trading history. MT4 allows users to set reporting periods of any all time frames to easily produce printed statements.

If you have any questions regarding your full account history statement, if you do not understand the instructions provided or require assistance with the statement printing process we are ready and willing to answer any questions or to walk you through the process.

Thank you,

ThinkForex Management


This is my story with ThinkForex
I opened a demo and it worked fine until I went live. I was using their own VPS they claim to be the best in the industry, but their execution speeds were the poorest, an average of 2 seconds to close an order. I was using a scalping EA and as we all know speed is paramount to the success of any scalping strategy.
Furthermore, my EA started showing that the connection to broker is too slow. I contacted ThinkForex about it and all they said is that we are having some technical problems, no details. I had another account with another broker so I could compare execution speeds.
My advice is if you are using MDP or any other scalping EA stay away from this broker, I suspect they have put some mechanisms in place to slow it down.

This Broker doesn’t accept US clients. [Question Asked: Feb 15, 2011]