10Markets Reviews

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Broker information

10Markets Forex broker reviews

  • Website:
  • Year since: 2014
  • Headquarters: Republic of Vanuatu
  • Company registration: 10Markets Ltd., Republic of Vanuatu
  • Regulation: Vanuatu FSC (License No. 14692)

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157 Reviews

Dear Mr. Peter,
We are very sorry for your experience with us, we try to give our clients the best support, unfortunately we do not know your Account Number or Email please provide us with this at [email protected], so we can contact you, help you and solve the problem.
Miss Ema H.
Customer success and satisfaction


I have used 10markets for over 2 years and it was my first broker. Great investment tools and research and the executions are lighting fast. I enjoy having my trading account/saving account linked and can easily transfer funds to or from my checking account. Fast support service.Easy no hassle service.
Highly recommend!



I have no complaints with 10markets only praise, their online platform is great, ultra user friendly and you can trade both forex and binary.
As one of the “younger” online brokers they do their best to continually update and improve resulting in a powerful suite of browser based analysis tools. I personally love that their news feeds have the option to include twitter feeds also. My friend and I both opened up accounts at the same time but he decided to go with other broker and this has resulted in a good comparative study. He seems to have a lot of issues with their platform and customer service, my account was opened much quicker and the money deposited well before him. He is now switching to 10markets, need I say more. Well one last thing, for beginners the paper trading account is the best out there and you have nothing to loose in trying it out.



I have no complaints with 10markets only praise, their online platform is great, ultra user friendly . As one of the younger online brokers they do their best to continually update and improve resulting in a powerful suite of browser based analysis tools. I personally love that their news feeds have the option to include twitter feeds also. My account was opened much quicker. Well one last thing, for beginners the paper trading account is the best out there and you have nothing to loose in trying it out.


Being 7 years in the Forex trading business i have had much experience with the Forex Brokers. I started my trading with 10Market 2 years back and since then i have made good profits due the the superior trading technology also because of the fact that they have very good trading servers. I use the ECN trading and have withdrawn the highest amount of 31000$ that was paid to me on time. This speaks of the good reputation that they Enjoy.And i very glad with customer service.

Dear Mr. Andy,
We in 10Markets always inspire to give the great customer service to our clients and answers to all questions. We tried to find you in our Client Area, we will be more than happy to help you, please send us your Client information to [email protected] and we will contact you as soon as possible.
Miss Julia S.,
Customer success & satisfaction

Dear Mr.Scott(Australia),
We are really sorry, that you have got such a negative impression about 10Markets.
We in 10Markets always want to give the best and great customer service to our clients.
We will like to find a way to help you and solve the situation that you tied yourself into.
Please send me your account number or email to my personal email: [email protected] and I try to see how I can help you.
Miss Julia S.,
Customer success & satisfaction


I just started using 10markets 3 months ago and so far it has worked as promised. It executes the trades from the newsletter I selected in a timely fashion and the interface is easy to use. Furthermore, when I had a question I got a response very quickly.
I haven’t tried any other brokers though, so maybe I am missing something. However, I selected 10markets because they seem to have the best track record for fast executions and good commission. As long as my trades are executed quickly at the correct fill prices then I am happy.

Dear Aleksei,
We are really sorry, that you have got such a negative impression about our company.
I ask you to contact us [email protected] or livechat on our website http://www.10markets.com, and tell us the essence of your complaints.
Our specialists always pay attention to the propositions of our clients, and do all the best to make trading with 10Markets easy, fast, secure and profitable.
We would be pleased to solve your issue.
Miss Ema,
Customer success & satisfaction

Dear Marc,
We would like to highlight the fact, that you’re on one of our PAMM accounts, which has a fixed trading plan and a fixed time frame. That means that once your funds are connected to a PAMM account you’re unable to disable PAMM trades on your account or withdraw your money from that account.
We would also like to draw your attention, that by now, that specific PAMM account has made you more than 100% of profits.
Miss Ema H.,
Customer success & satisfaction

Hello Mr. Alvaro,
We are very sorry for your experience with us.
We in 10Markets always want to give the best customer service to our clients.
We will like to find a way to help you and solve the situation that you tied yourself into.
we will be more than happy to help you, please send us your Client information to [email protected] and we will contact you as soon as possible.
Miss Ema H.,
Customer success & satisfaction


I would like to comment that 10markets have got back to me and did some remedial actions.

I am assigned to Mr Michael Paige who is a more responsible broker with respect to my queries regarding trading and the platform. He is also skilled in his trading and his advices are valuable. I would like to thank 10markets for this reassignment, and they build back some of my trust in the company and repaired some damage done by my prior account manager Ms Roni Stern.

Thanks to 10markets for their patience.

Hello Mr. Reg Martin(Switzerland),
We in 10Markets always inspire to give the best customer service and the best experience to our clients.
We will like to find a way to help you and solve the situation that you tied yourself into.
Please send us your account number or email to our support:[email protected] and our brokers try to see how we can help you.
Miss Ema H.,
Customer success & satisfaction


I was trying to find a good broker, and I came across 10markets. I wasn’t sure if they are reliable company or no ,so I opened a DEMO account and after 2 months eventually opened Live account with them.Their staff are professional and fully cooperated with my needs. I’ve been trading with them for several months now and I’m quite happy with it.

Dear Samuel,
I’m very sorry about your bad experience with our company.
As far as I understand you’ve been trading with us for almost a year, you’ve made extensive profits with the help of one of our Market Coachers Roni.
Moreover, you’ve received withdrawals many times both via wire transfers and credit cards.
Although you have a big bonus on your account, which means that in order to withdraw your funds and close the account you need to reach your minimum trading volume to turn over your bonus and liquidize the funds.
Unfortunately your Portfolio Manager is indeed on an extremely busy schedule lately but we can reassure you that we will contact you within a few business days to come to an agreement about your account.


Never had any problems with 10markets most 10 monnth of trading.Live chat is awesome,fast,great. Easy trading platform and fast withdrawal .
I recommend 10markets to my friends and to everyone.
5 stars,good work!

Dear Trader(United Kingdom),
We are very sorry for your sensation,
Please send us your Client information to [email protected] and we will contact you as soon as possible.
We in 10Markets always want to give the best and fast customer service to our clients.
Miss Ema Huntington,
Customer success & satisfaction


This Broker is a scam. I deposited money with them, I did no trade at all and they have refused to give me my money back now for three weeks with no excuses at all. Rather they keep calling me trying to persuade me to trade. I am still trying to get my money back.

It is a huge scam! I would advise people to stay away from this Broker

Dear Mr. Samuel (Panama)
We are very sorry for your bad experience with us.
We in 10Markets always inspire to give the great and fast customer service to our clients.
We will be more than happy to help you,your broker will contact you and try to help .
Miss Ema H.,
Customer success & satisfaction

Hello Mr. Alvaro Ayma,
After a conversation with your broker, I believe that we fix your problem.
If there’s something else that we can help you with please don’t hesitate to contact us [email protected] and together we will find a way to help you and keep you satisfied.
Miss Ema H.,
Customer success & satisfaction


know afther they lose my money they dissapier like gost i WANT MY MONEY BACK!!!


Anyone have tips about trading with this broker?

Dear Alvaro,
I’m really sorry for your experience, your broker Michael Burg will call you today.
Miss Ema,
Customer success & satisfaction


Looking for opinions about this broker


I hope my review would be helpful for those who is looking for a reliable broker. I have been with 10markets for a year now.The best forex broker in all aspects.Good and fair broker, fast withdrawal and great support.
Very glad and recommend!

Dear Trader (SS from UAE) ,
We are very sorry for your experience, we try to give our clients the best support, unfortunately we do not know your Account Number or Email please provide us with this at [email protected], so we can contact you, help you and solve the problem.
Miss Ema
Customer success and satisfaction.

Dear Mr. Alvaro Ayma(Peru)
We are very sorry that you are unhappy, our technical department has tried to help in any possible way.
If there’s something else that we can help you with please don’t hesitate to contact us and together we will find a way to help you and keep you satisfied.
Miss Yana,
Customer success & satisfaction

Dear Trader,
We are really sorry, that you have got such a negative impression about our company.
I ask you to contact us [email protected], and tell us the essence of your complaints.
Our specialists always pay attention to the propositions of our clients, and do all the best to make trading with 10Markets easy, fast, secure and profitable.
Miss Yana,
Customer success & satisfaction


Hey guys , wake up … I just tested 10Markets and it’s a BIG SCAM … They don’t want you to succed , no one does … The moment you decide to withdraw money all of your winings or MONEY will be GONE one way or the other , TRUST ME , it just happened to me … They are as fake as they come … It’s all lies to keep you on a little longer or to make you put some more money in that account , that way they have more money that you will never see again … You don’t believe me ? TEST it for yourself … but be WARNED . In the end will be just one outcome END GAME for you …

Hello Joyce,
We are very sorry for your experience with 10Markets, we try to give our clients the best support, unfortunately we do not know your Account Number or Email please provide us with this at [email protected], so we can contact you, help you and solve the the problem.
Miss Ema H. customer success and satisfaction.


Stay away from 10Markets. They’re very friendly, and support seems good until you request to withdraw money. They won’t let you withdraw. They even made a trade (losing trade) in my account after I sent the withdrawal request. I did not authorize the trade. They’re refusing to let me withdraw my money. STAY AWAY FROM 10MARKETS. They will keep your money and not let you withdraw.


Hello Mr.Abby,
We are very sorry for your bad experience with us,
We in 10Markets always want to give the best customer service to our clients.
We will be more then happy to help you, please send us your Client information to [email protected] and we will contact you as soon as possible.
Miss Yana, 10Markets.
Customer success & satisfaction

Hello Mnanka,

We are very sorry for your experience, We always try to give
the best support and service.

Your withdrawal was made last month on the 20.10 ,If you
still don’t see the funds in your account please contact us and we will try to
see how we can help and fix this.

As always we are here to make sure your satisfied.

Miss Yana.s customer success and satisfaction


Salesman promise me a lot since i was new on the trade which non of it happen i end up activate the robot which they promise it will be make for me 18 USD per trade but on the first day it has loose for me two trade each worth 25 USD that means i lost 50 USD in one day i decide to withdraw all my fund till today i haven’t got anything they keep on changing stories i don’t know what else to do.



I am the VIP client Kuwait, trading with this broker about half year.10markets is one of fair players on fx market I have ever traded with. I haven’t seen high negative slippages or any other problems with quoting trading mostly limit orders. Now I trade on fix spreads MT4,very fast and reliably. Good support 24/7 on live chat and mail.



Hi,
A great broker.Very very good platform and professional group!! My personal broker Maria very helpful:)
And they have very good support service!


I am very pleased with 10markets .
Very nice brokers that help me with everything .
They have 24/7 support.
Forex and binary in the same account.
option to demo account and god education page, it’s very good for new traders!
Very recommended compare to former forex company i’ve traded with.



As a pro trader, my experience with 10Markets as a broker and a trading platform was excellent. The login process is easy and clear, similar to other platforms which makes it easy to dive right in my investment was worth while, and the broker is trustworthy.
good broker and platform
Recommended.



Hi
I am Karol
I started to trade with 10markets 3 months ago
It is very comfortable platform, very easy and good
My personal broker Anna very professional, she help me so much
I worked with different companies and i can tell this one of best firm
very recommended



Hello
I started to trade 1 year ago and tried a few companies and platform and I can tell this is one of the best firm.
Very professional brokers and comfortable platform
Very recommended.



The support excellent, brokers are very professional.
I’m new in the forex, and very like this way of earnings.



Hi
I’m new in forex and need a lot of help, my broker Sergey very help me in everything, good and professional boy
I like this firm easy website and fast service.



I started two months ago and with 10Markets 1 month ago
I tried some companies up to now 10Markets is most comfortable and reliable



Hi,I’m from Turkey.
i started with 10Markets 2 month ago,but I’ve started to earn a lot of money with the help of their counselor and broker



First time trading financial markets.
At the moment I’m having a big education course on how to trade with the company.
Really good education lessons – really having fun.
Good broker
10Markets- highly recommended .



Hello
My name is Alexander
I started investing with 10MARKETS one week ago and already see results
I get a professional counselor and very pleased with the service they give me



I’ve trading with 10Markets for 3 mounths
it’s so far really good customer service – i already did 2 with drawls to my credit card with no problem!
highly recommanded



good broker, good platform, works fast



well, i just began trading with 10markets two weeks ago, but so far, ive to say they seem very professional – they answer the phone 24/7, support are really nice, and I even did a “withdraw” check – and they let me withdraw 200$ to my card after 2 business days.

so I dont have “long term” experience but so far so good.