Frequent server disconnections and VERY HIGH SPREADS, even in relatively quiet non-volatile periods. Makes it very difficult to make money.
The fact that they are NZ-based (with all the hype about NZ bank, NZ backed security, etc.) means nothing about their service and your ability to make money. If you're looking for a good trading provider, or more importantly, to make some decent money, try other providers. CMC Markets, IG Markets, etc. have much smaller and consistent spreads, and a much more reliable computer server.
NZ Trader
March 11, 2010
1 year Total 10 months LIVE with this Broker
I second the above comments. There are frequent server disconnects, chart updates are choppy and intermittent, if they are not completely stuck. Positions are difficult to open, modify, and close, with ridiculous delays as long as 5 minutes, only to end with "Trade is disabled", "Disconnected", etc. You're faced with lots of "is it going to work this time?" anxiety trading at LatitudeFX.
If you call them, they'll invariably say "it's fine over here". As I write this, their server has been down the whole morning and they cannot say when it'll be up again. They've fobbed off customer complaints for weeks saying "it is fine over here" ... but now, they've finally had to admit it - their server is completely stuffed. I'm taking my business somewhere else.
Big Mac
March 10, 2010
2 yrs Live Total 6mths Demo 8 mths Live with this Broker
1
Hi
Be warned, give these guys a miss, if you want a fighting chance trading FX, find another Broker.
Excessive Re-quoting, Text Busy, No Connection ,Common Error etc etc
With all of these excuses, in reality your system will be frozen, enquire, and the standard answer is the problem is at your end!!
Demo and multiply the problems by 10 for the live system.
REVIEWS & RATINGS




AKL Sider
March 22, 201011 months Total
11 months LIVE with this Broker
Frequent server disconnections and VERY HIGH SPREADS, even in relatively quiet non-volatile periods. Makes it very difficult to make money.
The fact that they are NZ-based (with all the hype about NZ bank, NZ backed security, etc.) means nothing about their service and your ability to make money. If you're looking for a good trading provider, or more importantly, to make some decent money, try other providers. CMC Markets, IG Markets, etc. have much smaller and consistent spreads, and a much more reliable computer server.
NZ Trader
March 11, 20101 year Total
10 months LIVE with this Broker
I second the above comments. There are frequent server disconnects, chart updates are choppy and intermittent, if they are not completely stuck. Positions are difficult to open, modify, and close, with ridiculous delays as long as 5 minutes, only to end with "Trade is disabled", "Disconnected", etc. You're faced with lots of "is it going to work this time?" anxiety trading at LatitudeFX.
If you call them, they'll invariably say "it's fine over here". As I write this, their server has been down the whole morning and they cannot say when it'll be up again. They've fobbed off customer complaints for weeks saying "it is fine over here" ... but now, they've finally had to admit it - their server is completely stuffed. I'm taking my business somewhere else.
Big Mac
March 10, 20102 yrs Live Total
6mths Demo 8 mths Live with this Broker
Hi
Be warned, give these guys a miss, if you want a fighting chance trading FX, find another Broker.
Excessive Re-quoting, Text Busy, No Connection ,Common Error etc etc
With all of these excuses, in reality your system will be frozen, enquire, and the standard answer is the problem is at your end!!
Demo and multiply the problems by 10 for the live system.
Cheers Luckie C Macdonald
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