The support was very good and helpful. Their Trading Station platform has some nice features like trading directly from the charts. Analysis tools were pretty good if a bit buggy at times, daily pivots don't work. Does not allow to automatically scale in/out and out of positions but generally a good quick platform to work from.

Mine is from UK. I have no problem with this broker. I have more than doubled my account in 3 months' time and withdrawal is no problem and quick as I funded using debit card (tied to my bank account) and withdrawal is also back to my debit card and the funds went into my bank account in 3 days' time. Very quick and efficient.

The 24 hours chat line is also quite good and had served me quickly, even when it was 4am their time. No complaints so far for the UK branch.

Stay away from this broker, software provided not user friendly, always and always very very slow in everything, sometime its refresh (look like freeze) a few minutes, back online again just for a few second, eventhough you use broadband or other fast internet line you use, the problem is still there, no outside EA or indicator can be use (self indicator) are allowed. Totally crap. One minute you see your trade is in profit condition, suddenly the software refresh for few minutes and came back again and they you go you are in loss situation, and this happen to me many times, no support no nothing...keep and stay away from this broker

My experience with FXCM has not been good; their feed showed a spike in the market that did not show up on the DeutcheBank feed. Slow in closing a trade (a pop-up window asked for confirmation, which cost dozens of pips) and they duplicated losses which they admitted was their mistake. . . and never refunded the money after promising to do so.