Slippage is a problem with this broker, it has cost me allot of money. Whenever I have bought it to their attention they have said that its normal. It looks like I am not the only one with the Axitrader slippage problem, here is a post made by a forex training company about this broker:

http://www.traders4traders.com.au/forum/index.php?topic=44.0

I have since opened an account with FX Pro and I am not experiencing any of the slippage issues that Axitrader had.

Tight spreads are no so tight when you add slippage, this makes them an expensive broker to trade with.

Hi all, I posted my first review on September 5, 2011. Since then I have been surprised to see seven negative postings against Axitrader, whereas the prior 15 months' reviews have been mostly positive. Negative criticism can be beneficial in any organisation by making improvements in areas of weakness. But is it warranted in Axitrader's case?. I don't work for Axitrader, I'm a full time technical based trader having a total 11.5 years experience. My prior posting states the degree of detail to which any trader must go to in order to make trading a success. I have felt the need to post another review in favour of Axitrader because I question the authenticity of some of the negative postings of late. Through having tested other MT4 brokers, and having previously stated the results of my findings, I had been contacted by a few of those brokers in the time between my initial review and the weeks thereafter. They had asked me how I was going with their respective Demo accounts, and I told them outright as to the problems I had encountered with their accounts. They were also interested in knowing who I was trading with, and so I told them Axitrader. Instead of telling me what they could do for me in order to get me as a client of theirs, they did what politicians do, and badmouthed Axitrader. If your organisation is not up to the task at hand, lift your game, but don't resort to dirty tactics to bring others down. I also believe improvements should be made to the minumim requirements needed in order to post a review. I would have no problems in providing my full name, email address and phone number in order to confirm my authenticity. Would others be willing to do the same?. Trading is my livelyhood. It has been a huge learning curve, taken me a long time, many years, and thousands of hours of analysis in order to turn failure into success. I will defend any component of my trading which makes that success possible, and Axitrader is an essential part of that.

I have no problems with AXIs. Always answer question never had an outage and their spreads are considerably less than 2 other brokers that I also use live. I keep asking why I use others. It is inkeeping with other companies I discuss issues with and each brokers charts are slightly different in their delivery. I don't know why, other than their information comes from different source.

I am a moderator of a large online trading chat forum. I thought that I would visit this site to read the reviews on this broker as there have been a number of complaints about them by members of the forum.

The complaints relate to the following:

Ongoing platform outages
Erratic spread widening
Unusual price activity around London open
Slow trade execution
Poor customer service and phone support

From reading the posts on this forum it appears that these issues are not isolated to a few traders but are widespread amongst this broker’s client base. Some of the posts even suggest that this broker is trying to cover up their problems by posting on the forum themselves, this kind of activity is not what a review site like this should be used for.

The affiliates and employees of this particular broker could better spend their time helping the company to resolve the many issues that their clients have identified and shared with the rest of the trading community, the company might then get some positive feedback on this site.

I have given this broker one star because feedback about this broker on this site has been tainted by the brokers own employees and affiliates, new traders should carefully consider this before choosing to deal with this company.

It took them nearly a week to open my account as they had lost my documents. Once I finally got up and running I found I have had negative slippage on almost all of my trades, trades hang for up to 5 seconds before they are filled and the platform regularly disconnects from their server.

When I told them about the issues they tried to blame the my internet connection. I have three other broker platforms running on the same internet connection and they work fine so the problem is not my internet but its Axitrader playing dirty games with my EA because it makes money. Stay away !!

Thank you for your feedback/post Norman.

If possible - Would you be kind enough to call or email us with your AxiTrader account number because to date we do not have any clients named "Norman" who have a VPS nor do we have any clients named Norman who have had any issues whatsoever!

We are more than happy to look at any account query directly , but note with concern some recent posts here seem to be lacking factual information or matching up to our stellar feedback from clients privately or through testimonials on other sites.

We look forward to hearing from any client regardless of their feedback, and ask that official emails be sent to service@axitrader.com.au or to your personal account manager that AxiTrader provides.

Happy trading.

AxiTrader Service Team

Axi are a complete bunch of *****heads. Firstly they charged me a credit card fee on my first deposit despite telling me that they fee would be waived the first time that I funded my account. Secondly, they stopped me out on an unusal price spike that did not occur on any of my other broker platforms, when I bought this to their attention they treated me like a peice of dirt, belittled me and told me that it was my fault when it clearly wasn't but it was really Axi hunting stops. And then ther are the sever outages and VPS stuff-ups, the list goes on. I could write a book about the problems that I have had but instead I thought that I would share my experiences with other traders in the forums so they too dont get burnt by these crooks.

Stay away from Axitrader at all costs, you will loose all your money FAST !

I've always wondered how others viewed AxiTrader in the Market place and if they held them in as high regard as I did and I can see I've stalled too long to get tell the truth about them. It appears it's all been said before and I am not alone in my praise for one of the only TRUE Australian FX broker (do your homework on who owns them and where they're from) I must agree with the hype and give them the coveted 5 stars. Pleasure to deal with, quick execution and hope they stay exactly the way they have been for the time ive been with them. If you're over the mish-mash of Fx brokers then try them out! You will not be disappointed.

P.S - Thanks for the 440 pips on EURCHF last night. I might take the month off!