AstaForex reviews




Average: 3.7 based on 6 reviews
3.666665
AstaForex

AstaForex Forex broker reviews

Follow discussion about AstaForex


  • Website: www.astaforex.com
  • Year since: 2010
  • Headquarters: Mahe, Seychelles;
    Rep. office: Moscow, Russia.
  • Company registration: North Finance Investments Ltd. (reg. #084189), Seychelles
  • Regulation: Not regulated.

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REVIEWS & RATINGS

Rating interpetation



Regcorn

October 17, 2011



6 years Total
2 months with this Broker
5


When i got feedup with my broker on their constant requotes, I decided to try Astaforex and discovered they
are the best thing that could ever happen to me as a trader. Their execution is very good on news trading,
No requote, No slippage, No stop lose hunting.


RU,Europe, Jony Bravo

October 10, 2011



1 year guys.. Total
2 month with this Broker
5


Hello, interesting site! wish to send you some feedback. Asta looks like pure STP. Good typical e-money broker, maybe even classic.. Regards!


Regcorn

October 4, 2011



6 years Total
2 months with this Broker


When i got feedup with my broker on their constant, I decided to try Astaforex and discovered they are the best thing that could ever happen to me as a trader.
Their execution is very good on news trading, No requote, No slippage, No stop lose hunting.


StarPleasure

September 25, 2011



1 year 3 years Total
6 months 4 months with this Broker



Just winn demo contest, got 500$,treading on prize and withdraw 100$ no problem.I like they contest there is big prize!!


Russia, Ivy

September 25, 2011



1 year Total
2 month with this Broker



I have good expiernce with asta, they have market executin true DMA/STP. I have 0% requotes or something like this during 7 weeks. Higly recomended!


Malaysia, susan

August 14, 2011



1 year Total
2 weeks with this Broker
1


Confirm scam.
I deposit $150 and after several traded, I increase my blance to $400 +. When I try to withdraw the system reject it.
I had ask help from live chat, but they just ask me send email to their financial department which never response. I had also add the financial department ICQ but never see they online. I wonder the so call financial department ever exists. Now already 3 weeks past but I still can't get back my balance. Attach is part of live chat script.

AstaForex Support
ID: 12923552
01:13:07
[AstaForex Tech Support]
11:34
AstaForex Tech Support
Tech Support Live
[You]
11:34
You
Hello
[AstaForex Tech Support]
11:36
AstaForex Tech Support
Hello,can i help you?
[You]
11:36
You
Please check my account 100564
Why i Can't withdraw my balance?
it reject me with error "Amount larger than balance 50.00"
I have initially deposit 150 and get 50 bonus
do i need to cancel bonus first to withdraw my balance?
now my balance is 416.05 and bonus 50, total equity is 466.05
but when i try to withdraw 416.05, i get rejected
[AstaForex Tech Support]
11:38
AstaForex Tech Support
Requests on withdrawal of assets up to 30 000$ are processed according to -the rules of procedure, but no longer than 24 hours since a request was -made (at working days).
http://astaforex.com/en/how_withdraw.html
4.2. Money transfer is performed within three banking days after receipt of -a respective order from the Client.
http://astaforex.com/en/trader/register.html
[You]
11:41
You
the problem is when i try to request for withdrawal in -http://astaforex.com/en/trader/withdrawal.html i get reject with error -"Amount larger than balance 50.00"
I wish to withdraw to my liberty reserve account.
[AstaForex Tech Support]
11:43
AstaForex Tech Support
You from Malaysia? Can I call you sir?
[You]
11:45
You
Ya, from Malaysia, I rather chat here.
May I know what is the problem?
or how to withdraw?
[AstaForex Tech Support]
11:52
AstaForex Tech Support
Sorry sir, but I do not know how it was that you could trade at the moment, -we do not work with a number of countries, they include Malaysia, as the -account that you opened it for beginners, you should open a real account -sorry for any inconvenience to deal with this situation, I suggest you -write to the Finance Department, but I can offer you an alternative if you -want.
[You]
11:53
You
what is the alternative?
[AstaForex Tech Support]
11:53
AstaForex Tech Support
Wait please
[You]
11:55
You
if no work with Malaysia country, then why the account registration there -include malaysia in the country selection list?
You mean that micro account is not supported by my country? but not for -real account?
[AstaForex Tech Support]
12:05
AstaForex Tech Support
In my capacity to offer you two options, one is the withdraw your deposit -of $ 150, or transfer it to your real account. In the near future we plan -to start working with a number of Asian countries,it will be in this ore -next week.
[You]
12:06
You
how about my profit?
Where can i find the information that my country is not supported to trade -or open account?
[AstaForex Tech Support]
12:12
AstaForex Tech Support
Sorry, but I described to you the possible options, you is not the first -one from Malaysia in this situation, we have at the moment accepts -measures, especially for micro accounts that for beginners, we have -crystal-clear reputation, we maintain that.Sorry for this situation, a -compromise is possible.
We restrict access of Iran, Malaysia, Indonesia and China.
Sorry for your inconvenience possible.
[You]
12:15
You
first, i can't find any info that state my country is not allow to -open micro account in your site.
or you can refer that to me.
secondary, if my country is not allowed, why when i try to open micro -account, my country is still in the list of the selection!!!
third, if it's not allow to trade, why I can still trade.
[AstaForex Tech Support]
12:17
AstaForex Tech Support
Sorry, I have about this soobschayu.Vasha country in the list, because this -week we will be ready to serve the Asian referrals.
[You]
12:19
You
So for asean, they can only open real account but not micro?
[AstaForex Tech Support]
12:19
AstaForex Tech Support
Sorry, we automate the system, for all who can not keep please, izvinte -again, but I have suggested possible alternatives.
[You]
12:19
You
You can transfer open a real account and transfer all my current balance -(deposit + profit) on next week?
[AstaForex Tech Support]
12:21
AstaForex Tech Support
Ore on this,это зависит от быстроты и качества настройки системы под -азиатского пользователя.
Sorry
it depends on the speed and quality tune the system to Asian users.
[You]
12:22
You
I don't understand, since I can trade and get profit, why I can't -withdraw it!!!
[AstaForex Tech Support]
12:24
AstaForex Tech Support
Sorry, now you can only withdraw or transfer, your initial deposit.
[You]
12:25
You
It's worth for amount 400 USD to destroy ur site reputation?
[AstaForex Tech Support]
12:25
AstaForex Tech Support
Sorry, what does this mean?
[You]
12:26
You
Seem like ur site, only allow people to lose money but not to earn
if I lost all my deposit, ur gain it
If I win, I can't withdraw my profit but only my depsoit
what that mena?
what that mean for a forex site?
what people call it?
I do nothing wrong, it's ur site problem, so ur site must fix it.
[AstaForex Tech Support]
12:28
AstaForex Tech Support
Sorry, you asked for a withdraw, it will be handled according to -regulations of the company.
[You]
12:29
You
show me ur regulation that my country can't withdraw money!!
[AstaForex Tech Support]
12:29
AstaForex Tech Support
Department of Finance starts from 10 to GMT+2
[You]
12:30
You
yesterday, i also live chat, they ask me to send request to finance -department..
i did, but no 1 response
[AstaForex Tech Support]
12:30
AstaForex Tech Support
When you did it?
[You]
12:30
You
yesterday around 3pm GMT+2
i even add the ICQ for finance department but no 1 online
[AstaForex Tech Support]
12:31
AstaForex Tech Support
In what form you file a request?
[You]
12:31
You
email
to finance@astaforex.com
i getting lost my patient
show me ur regulation that my country not allow to withdraw pls
[AstaForex Tech Support]
12:34
AstaForex Tech Support
Sorry, if you do not have to worry about, your request will be processed in -a queue, I told you possess information that you are categorical, your -funds will be withdrawn to you.
[You]
12:35
You
u mean the deposit only or current balance?
[AstaForex Tech Support]
12:35
AstaForex Tech Support
Current balance sir
[You]
12:36
You
how long will it take?
[AstaForex Tech Support]
12:36
AstaForex Tech Support
Also no more then 24 hours,4.2. Money transfer is performed within three -banking days after receipt of a respective order from the Client.
[You]
12:37
You
do i still need to send withdrawal request?
[AstaForex Tech Support]
12:38
AstaForex Tech Support
Yes
[You]
12:40
You
but I can't due to error "amount larger than balance 50.00"
[AstaForex Tech Support]
12:41
AstaForex Tech Support
Then do not worry, I'll styling your application, you do not mind?
[You]
12:41
You
what u mean? u submit the withdrawal request on my behalf?
[AstaForex Tech Support]
12:44
AstaForex Tech Support
If you do not mind, or you yourself if you do not trust, re-write the -letter.
[You]
12:46
You
U mean write the letter to finance department for withdrawal?
[AstaForex Tech Support]
12:46
AstaForex Tech Support
Yes
[You]
12:47
You
Ok. thanks