Customer support is absent!
It is impossible to contact those guys: direct emails get rejected while with online form there is no response.

The broker is unregulated except for being a member of PolyReg, and you'll be having difficult times finding any physical address of this company, because it is not there.

After all this they are showing a title as the #2 Best broker 2006 voted via online portal Brokerwahl.de - owned by an Internet Marketing Agency.

That's all good news, if they are anywhere good...